Returns & Exchanges Guidance

All orders are final sale because every item is personalized from the design, colour and style that you choose. The shop may provide a refund if you receive an item that you did not order or if your items arrive in damaged condition.

Please email customer support within 30 days of your purchase to let us know if there was an error with your order: shop@7-11.com

We will get back to you as soon as possible with return instructions.